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Frequently Asked Questions
1. How long is the shipping time?
The time it takes to receive your shipment depends on the shipping method depends on the availability of the product. When an item is available, we usually process your orders within 24-48 hours and standard shipping usually takes 5-10 business days, while expedited shipping can arrive in 1-3 business days.
2. What is the standard warranty for my wine cooler?
Most of our wine cooler partner offers a one-year limited warranty on all of our products. This warranty covers any defects in material or workmanship, excluding normal wear and tear and damage due to improper use.
3. Do you offer free shipping?
We do offer free shipping to the 48 Lower States in the USA.
4 Are wine cooler and wine fridge the same?
No, they are not the same. Wine coolers usually have temperatures ranges between 40-65°F and are designed to store and chill wine. Wine fridges can be used to store a wider variety of beverage items, with temperature ranges between 35-50°F. Wine fridges are typically built with dual cooling zones to maintain different temperatures for white and red wines.
5. Can I customize the wine cooler?
Some of our partners offer customizable wine coolers. Please reach out to us at firstname.lastname@example.org for more details.
6. How often do I need to clean my wine cooler?
To ensure optimal performance, we recommend that you clean your wine cooler every 3-4 months with a mild detergent. Be sure to wipe down the interior and exterior of your wine cooler, as well as checking and replacing the gaskets if necessary. For more detailed instructions, please refer to the manufacturer’s manual.
7. How much wine can I store in a wine cooler?
It depends on the size and type of your wine cooler. Typically, most dual-zone coolers can hold up to 160 bottles. Please refer to the product specifications for more detailed information.
8. Can I use a wine cooler outdoors?
No, we do not recommend using your wine cooler outdoors. Wine coolers need to be kept in an environment with temperatures between 40-65°F and away from direct sunlight. It is also important to keep the unit away from any sources of heat or moisture. Placing your wine cooler outdoors may void the warranty on your product.
9. How much energy does a wine cooler consume?
The amount of energy used depends on the size and type of your model, with larger models typically consuming more energy. Most wine coolers use between 150-350 kWh per year, which is much lower than a full-size refrigerator or freezer. Please refer to the product specifications for more detailed information on your model’s energy consumption.
10. Is it safe to put an ice tray in my wine cooler?
No, we do not recommend putting an ice tray in your wine cooler. This can damage the internal temperature and humidity levels of the unit and could adversely affect your wine’s taste. It is also important to note that placing an ice tray in your wine cooler may void the warranty on your product.